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Kimmy_Shun's avatar
Kimmy_Shun
Level 5
10 years ago

Clean tape expired

After upgrading BE2010R2 to BE15, cannot inventory the slot with attached error. Can you please check the clean tape properties and advise?

  • This KB should help - https://support.symantec.com/en_US/article.TECH64601.html

    The Step 2 of the above KB is applicable to BE 15, however the steps are different due to UI changes.

    " Navigate to 'All Media' under the storage tab of the console. Located and delete the cleaning media. Insert the new cleaning tape into the library or drive and inventory / scan it. Then run or schedule the cleaning job. "

3 Replies

  • This KB should help - https://support.symantec.com/en_US/article.TECH64601.html

    The Step 2 of the above KB is applicable to BE 15, however the steps are different due to UI changes.

    " Navigate to 'All Media' under the storage tab of the console. Located and delete the cleaning media. Insert the new cleaning tape into the library or drive and inventory / scan it. Then run or schedule the cleaning job. "

  • No job is running but the cleaning media cannot delete. it is dim.Thanks

  • Where are you trying to delete the "Cleaning tape" from ?

    From All Media, hightlight the cleaning tape, right-click and move it to retired media set. Then the delete option should be available.