Communication with the server timed out on the call 'GetOpenStorageLSUs'.
In Backup Exec 20.4, I am (unsuccessfully) trying to configure storage to a new DataDomain location.
Just for clarity, my process for doing this is:
1. Click the Storage tab.
2. Select Network storage when it asks me which type of storage I want to configure.
3. Select OpenStorage.
4. Name the OpenStorage device. I'm using the same name of the MTree that I configured in my Data Domain. I don't know if it matters that the names match up here. I leave the description field blank.
5. I select DataDomain.
6. In the connection information page, I enter the FQDN of the DataDomain server and select my logon account. The logon account is the DDBoostAdmin that I created on the DataDomain.
After I click next, Backup Exec tries to connect to the Data Domain. It sits on a "Finding storage locations" dialog box for several minutes. After this spins for a while, I get the error shown in the attached screenshot.
Does anyone out there know how to fix this?
Thanks in advance!
(Disclaimer and more information: I am using the Trial version of BE here. We have licenses but figured we should wait to use them once we get BE stood up on a physical server. But first we need to confirm we can get it to work with the DataDomain. BE is currently installed on a Server 2012 R2 VM.) (Edited for formatting)