Forum Discussion

BUUKInfra's avatar
BUUKInfra
Level 3
8 years ago

Connection not established

Hello all,

I'm trying to add a new server to backup exec 15 but keep receiving the attached, only seems to affect this one host as others are fine.

Any help greatly appreciated.

15
Windows Server 2016
  • jurgen_barbieur's avatar
    jurgen_barbieur
    Level 6
    8 years ago

    which type of server are you trying to add? physical, virtual? 

    which OS is that server? linux, windows?

    and which version of OS? redhat, win2008, ...

    • BUUKInfra's avatar
      BUUKInfra
      Level 3
      8 years ago

      Thank you for the reply, the server being added is a Physical server running Windows 2012R2

      • jurgen_barbieur's avatar
        jurgen_barbieur
        Level 6
        8 years ago

        did you allready try to install the agent manually?

        you can find the installation files on the following location of the backupexec server

        C:\Program Files\Symantec\Backup Exec\Agents

        RAWS is the remote agent for windows, select the correct version for your server and try to install it directly on the target computer. when finished, don't forget to establish a trust from within the be console