CPS Stop Script and Continuous Protection Agent

Hello All,

For the past three years we have been utilising CPS in our environment for our larger file servers, ftp servers, etc. It has been a real time saver from the traditional backup methods on file servers with large data quantities. We are currently backing up in excess of 15tb of data using CPS alone, not including our backup exec backups. So its been very handy.

Now the problem. Since upgrading to R3 we have not been able to use our CPS services stop script. We have a very simple batch file which stops our CPS services Friday afternoon so our tape based backup jobs can start against these paths. It is easier for us to use this method than try and integrate CPS jobs into BackupExec which was always unreliable.

Anyways, the problem is when we attempt to stop the Backup Exec Continuous Protection Service(Backup Exec Continuous Protection Agent), it simply drags on until timeout at the Stopping service dialogue. This is when using a batch file and the 'net stop rxrsa' command or through the windows Services snap-in (not the cps console services). I am always forced to kill the process from within task manager (rxservice.exe). With that being said, if I select stop all services from within the CPS console services menu this service stops as expected.

So I'm not sure if its simply the order or if there is some dependency tied somewhere that is preventing this from working as expected.

Any pointers or workarounds would be greatly welcomed.

Thanks