Forum Discussion

kadmin10's avatar
kadmin10
Level 2
22 days ago
Solved

Delete old backups after reinstalling veritas backup exec

Hi, 

Some background: I had an trial version of veritas backup installed that a backup job running for some months. The backup job eventually began to fail becuase the trial period ran out. Therefore i was tasked with licensing the software. In doing so i tried to upgrade the software to version 24 but i was unable to do so because the trial version had some components installed that i was unsuccessful in trying to remove. Therefore i decided to uninstall the old version of veritas backup entirely and then install veritas backup 24. 

 

The problem: I'm trying to delete some old backup files inside of a "trashbox" folder that are picking up space on my NAS. These backup files were created from the trial version of veritas backup that i had installed. When I try to delete the files it says I need permission from Unix User\Nobody to remove the files. I assume this is because i needed to delete these files with the old version of veritas backup before I uninstalled it. Is there any way to fix this? as I need to free up the space in order to make room for the new backup jobs that i have configured and are already running. 

  • Found the Solution: 

    You need to change disk storage lockdown to Disabled in order to delete old backup files manually. 

    Do the following:

    Go to : Configuration and settings > backup exec settings > network and security 

    And on that page change the Disk storage lockdown setting to disabled. Then you can try to delete files from the disk. 

    Credit to this youtube video : https://www.youtube.com/watch?v=dstcMy6tPnU

  • Found the Solution: 

    You need to change disk storage lockdown to Disabled in order to delete old backup files manually. 

    Do the following:

    Go to : Configuration and settings > backup exec settings > network and security 

    And on that page change the Disk storage lockdown setting to disabled. Then you can try to delete files from the disk. 

    Credit to this youtube video : https://www.youtube.com/watch?v=dstcMy6tPnU

  • Hi kadmin10 

    I don't think the trial or old version is the point.
    I think it was an malfunction of the NAS, or an incomplete I/O at a server- or service crash of BE, which destroyed the permissions of the file(s).
    Perhaps there is a File-Explorer (perhaps with permission management) on the Webinterface of the NAS
    If this happens on a windows volume than a chkdsk helps to correct, perhaps this is available on the NAS.
    If the file cannot be deleted there, than the filesystem on the NAS has probably an partial error.
    Then I would give a recreation of the share on the NAS a try to picking up the free space.

    • kadmin10's avatar
      kadmin10
      Level 2

      Hi, 

      I can only delete the file share from the NAS from the NAS interface it seems. Which means i might also need to reconfigure the current backup jobs. Sigh not great but I think it might be my only option. Thanks