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quantum-it's avatar
quantum-it
Level 4
12 years ago
Solved

Do BE 2010 SP3 Remote Agents on Linux require full system reboot?

I am planning to upgrade our BE 2010 to SP3, and I understand that this means upgrading the Remote Agents on my clients.   The recommendations I have been receiving it to completely reboot all the Remote Agent hosts, but is this required for the Linux agents?  Can I not just upgrade the Linux Remote Agents and then restart the service on the Linux hosts?

2010
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Backup Exec
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Windows Server (2003-2008)
  • pkh's avatar
    pkh
    12 years ago

    No. Remote agents are NEVER backwards-compatible.  BE can work with older agents but newer agents cannot work with older BE.

    Remember to to patch your SP3 agent to the latest hotfixes.  See my blog below

    https://www-secure.symantec.com/connect/blogs/how-install-patches-ralus-rmals-and-rams

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  • pkh's avatar
    pkh
    Moderator
    12 years ago

    Yes.  You can just restart the service on the Linux hosts.

  • quantum-it's avatar
    quantum-it
    Level 4
    12 years ago

    Are the newer Remote Agents backwards compatible with older versions of BE 2010 R3?  In other words, would I be able to apply the Remote Agents first and THEN upgrade my BE 2010 R3 server to SP3?   Or does it all need to happen roughly in the same timeframe?

  • pkh's avatar
    pkh
    Moderator
    12 years ago

    No. Remote agents are NEVER backwards-compatible.  BE can work with older agents but newer agents cannot work with older BE.

    Remember to to patch your SP3 agent to the latest hotfixes.  See my blog below

    https://www-secure.symantec.com/connect/blogs/how-install-patches-ralus-rmals-and-rams