Forum Discussion

smithev's avatar
smithev
Level 3
5 years ago

Download SDR image

I've been trying to locate the iso image for creating an SDR disc.
Opened a case with Veritas but the support person only pointed out to the application image on my Veritas account. Need to recover a vm and need this badly. I'm using BE 2012.

Any help would be greatly appreciated.
12.x and Earlier
Backup exec 2012 SDR ISO IMAGE
Windows Server 2008 R2

6 Replies

  • pkh's avatar
    pkh
    Moderator
    5 years ago

    Your version of BE is no longer supported so the SDR image is no longer available for download.

    If you need to recover a VM image, just do a normal restore.  You don't need the SDR image for this.

    • smithev's avatar
      smithev
      Level 3
      5 years ago
      I wish it was that simple. Have spent numerous hours but I have not able to recover files are the servers because of some of the authentication issue. Seems like backup exec is trying to connect to that server to authenticate but the server is not alive. It keeps failing to authenticate even when I'm supplying the local admin account. All BE services are running and I can create restore jobs but they fail immediately with the message "failed to log into windows".
      It has been extremely frustrating. We really need to restore the server or restore the data.
      • pkh's avatar
        pkh
        Moderator
        5 years ago
        Have you tried using a domain admin account? Local admin would not be good enough. Also you should redirect the restore to another server