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Azbound66's avatar
Azbound66
Level 2
13 years ago
Solved

Downloading Backup_Exec_2012_14.0_SP1_MultiPlatforms_Multilingual.zip.2of2

Purchased renewal licenses and received confirmation from symantec.elicensing@symantec.com. When clicking on the link here, https://fileconnect.symantec.com/dispatch, I am attempting to download the file in the subject line plus the .1of2 file and the .cmd file.

The .2of2 file states 100% in the File transfer dialogue, however the two remaining files in the Queue section have not begun to process. Upon further investigation, although the file size for 2of2 is listed as 932,201.59 KB in the file list, I find that the file continues to grow on my machine, currently approaching 1,530,000 KB and climbing. Is this the sign of a corrupt file, misinformation on the download page or something else entirely?

A little under the gun here as I have until Thursday to get this update in place prior to expiration.

Any guidance or previous experiences that might be helpful are greatly appreciated. Server is 2008 R2, download is being run from a Windows 7 SP1 device.

Thanks,

Kevin Watson

 

2012
Backup and Recovery
Backup Exec
Downloads
Licensing
Troubleshooting
  • Azbound66's avatar
    Azbound66
    13 years ago
    I was able to download the files with the HTTP format instead of the File Manager format and successfully installed the licenses and am now set for another year. The update/upgrade process was actually quite painful this year and I am hopeful that this is not the case in the upcoming years.

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  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    13 years ago

    Hi

    Please download from below link BE2012 ISO as per the server you have got like 32 or 64 bit

    BE 2012 Installer - https://www4.symantec.com/Vrt/offer?a_id=133703

    https://www-secure.symantec.com/connect/sites/default/files/imagecache/150x150/download%20BE%202012.JPG

    The above link shows image of download options

    You need to enter user name and password if not have one register with one and then once done it will take you to download page were you need to download backup exec installer for either 32 or 64 bit and size is around 1.4 gb only so would be quick too 

    Thanks

     

  • pkh's avatar
    pkh
    Moderator
    13 years ago

    You can go to www.backupexec.com, click on BE in the trialware section and down the entire BE 2012 installation DVD.  This is the same file as in fileconnect.

    It is better to use the DVD that comes in one piece.   Downloading parts of the DVD and joining them often results in unusable DVD.

  • Azbound66's avatar
    Azbound66
    Level 2
    13 years ago
    I was able to download the files with the HTTP format instead of the File Manager format and successfully installed the licenses and am now set for another year. The update/upgrade process was actually quite painful this year and I am hopeful that this is not the case in the upcoming years.