E000FE30 - A communications failure has occurred in Backup Exec Error

Hi!

I'm trying to restore VM form Tape, backed up with Backup Exec 2010 13.0.

Full backup restores without any problem, there is problem when trying restore from Incremental backup

Restore Job properties: I'm using VMware redirection to ESXi 5.0 server.

Everything seems to work well at the begining, but after few minutes Byte Count stops, and Job rate successively goes down,

Tape Autoloader starts with daily (with incrementals) tape loading

after long time restore job are crashing with "0xe000fe30 - A communications failure has occurred"

Backups are encrypted

Problem is observed by me on 2 separate installations of Symantec Backup Exec,

Tape drivers from symantec are installed, VMware Converter are installed on that server also.

Im not using Backup Exec Granular Recovery Technology (GRT)

 

		Device Name	Created On	Job Type	Job Status	Percent Complete	Start Time	End Time	Elapsed Time	Byte Count	Job Rate	Error Code
		HP 1	Central Administration Server	Restore	Failed		5/21/2012 2:47:25 PM	5/22/2012 12:56:41 AM	10:09:16	808,193,348	1.00 MB/min	E000FE30

 

Is there anyone having hot fix for that?

 

Image 1: Backup Exec log

Image 2: Esxi 5.0  (destination server ) - network performace 

Image 3: Windows Event log (event id: 1000)