Forum Discussion

uri's avatar
uri
16 years ago

email notifications set up

hello all you experts,

when i try to configure email notification, or to be more precise, add a recient, i get the following error message right before the program shuts down.

A severe application error has occurred.

Exception: System.AccessViolationException
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

Stack Trace: at BackupExec.UI.BEDlgs.ConfigureRecipients()
at BackupExec.UI.MainForm.a5(Command A_0)
at BackupExec.UIFramework.CommandManager.a(Object A_0, EventArgs A_1)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(Form mainForm)
at BackupExec.UI.MainForm.a(String[] A_0)
at BackupExec.UI.MainForm.b(String[] A_0)


any ideas?
12.x and Earlier
Backup and Recovery
Backup Exec
Basics
  • Kevin_Cotreau's avatar
    Kevin_Cotreau
    Level 6
    16 years ago

    When you get memory error messages that happen all over the place, in any and every application, that is usually hardware-related like the memory or motherboard. But in your case, since it happens in one location, in one application, it usually means that you have file corruption in that application.

     

    I think you should repair or re-install BE.

  • Idan's avatar
    Idan
    15 years ago
    I Tried Repair for few times,
    reinstall .NET FRAMEWORK 2.0 from Original CD.
    uninstall Backup Exec 12.5 Completley and restarting the server.
    installing a clean version.
    the Database and Jobs very automaticly restored after a clean install
    but still the error accoured

    A severe application error has occurred.

    Exception: System.AccessViolationException
    Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

    Stack Trace:     at BackupExec.UI.BEDlgs.ConfigureRecipients()
       at BackupExec.UI.MainForm.ba(Command A_0)
       at BackupExec.UIFramework.CommandManager.a(Object A_0, EventArgs A_1)
       at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
       at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
       at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
       at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
       at System.Windows.Forms.Application.Run(Form mainForm)
       at BackupExec.UI.MainForm.a(String[] A_0)
       at BackupExec.UI.MainForm.b(String[] A_0)

    Full Hardware Test Was performed and no error was found in hardware.