Forum Discussion

suren424's avatar
suren424
Level 5
11 years ago
Solved

Email notifications

Hi,

we have our email accounts on Office 365 Cloud ,as per the details on the office365 settings i gave the SMTP server details as

smtp server : smtp.office365.com

port :587

but i didn't recevie any test emails. Is there anything else i need to configure here ....

Thanks

2012
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    11 years ago

    Hi,

     

    I think that a local mail server is required for email notifications. I remember someone else who had an offsite mail server that wouldn't send emails, and this was the reason given.

    Otherwise try the IP address of that O365 server, or make sure that it is added in to your hosts file.

    Thanks!

  • CraigV's avatar
    CraigV
    Moderator
    11 years ago

    Hi,

     

    I think that a local mail server is required for email notifications. I remember someone else who had an offsite mail server that wouldn't send emails, and this was the reason given.

    Otherwise try the IP address of that O365 server, or make sure that it is added in to your hosts file.

    Thanks!

  • Mai_Ali's avatar
    Mai_Ali
    Level 4
    11 years ago

    Server name of office 365 is outlook.offfice365.com. Try to correct it.

    Then verify from office 365 portal policy of antispam that you allow mail from sender account of symantec server.

     

    1,

    Log in to your Office 365 Helpdesk Email account
    2.

    Find your SMTP/IMAP settings for that account

    1. Below the Account name in the upper right corner click on Options, and then select See All Options from the list
    2. Click on the link labeled Settings for POP, IMAP, and SMTP access...
    3. The new window contains all the necessary server information and port settings for configuring Spiceworks.

    		  
    3.

    Log in to Spiceworks

     

    		  
    4.

    Go to Settings > Email Settings

     

    		  
    5.

    Configure your email settings

    Display Information
    1. Sender email is the email address above
    2. Display Name is up to you

    Outgoing Email
    1. Protocol: SMTP
    2. Server: SMTP entry you got in step 2
    3. Port: Port under the SMTP entry, should be 587.
    4. Auth: Check requires Authentication and enter your O365 username and password

    Incoming Email
    1. Protocol: IMAP
    2. Server: IMAP entry you got in step 2
    3. Port: Port under the IMAP entry, should be 993 and check "Use SSL"
    4. Enter O365 account name and password
    5. Click save