Forum Discussion

  • Hello CArly,

     

    i checked this link before sending my request. the hard driver is good as i do a backup job today with it.

     

     

  • Hi shix88,   this is an error generated by Backup Exec. please verify whether this is Symantec System Recover (BESR) or Backup Exec? SSR does not support using tape so if this is for Backup Exec you should post in the Backup Exec Forum.

    Run all the latest hotfixes

    Do you have any errors in the Windows Event Logs?

    Make sure you are updated to the most recent firmware.

    Run the tape venders diagnostic utility to check the tape device.

    thanks

  • As it could be a faulty tape do you have an other tapes containing backup sets that you could test a restore from?

     

    Also are you using the same tape drive to restore that wrote the tapes in the first place. Not that this is usually a requirement but if there was an error on the original drive that was transferred to how the data was written at the time, then another drive might not be able to restore. This kind of issue being more of a problem with older tape drives and as you are asking about the older LTO-3 tape technology it is possible the tape drive that wrote the backup originally is quite old.

  • Are you trying to catalog multiple tapes?