Forum Discussion

Chaplain_Doug's avatar
13 years ago

Error Installing SQL Server 2005 Express Service Pack 4

Windows Server 2008 R2. Backup Exec 2010 R3.  Microsoft SQL Server 2005 Express Service Pack 4.

I have traced a problem I am having with the Backup Exec services not coming back up after a reboot following automatic updates.  The problem is associated with the automatic update of SQL Server 2005 Express Service Pack 4 failing.  I am now trying to install this update manually by going to:

http://www.microsoft.com/download/en/details.aspx?id=184  

and downloading SQLEXPR.EXE (the first download listed).  The download page says that it is for SQL Server 2005 Express Service Pack 4.  But when I run this download it gives me the impression that it is INSTALLING the entire product rather than UPDATING the product.  I stopped the process before it actually started the install and came here to post.

MY QUESTION: Is it safe to run through the above mentioned installation without fear that it will overwrite or mess up anything I have already configured on my system, in particular the BEDB database that is currently running in the existing SQL Server 2005 Express instance?

Thank you for any help.

  • Nick Elmer of Symantec led me through the solution to this and another issue as follows (these are his words):

    Positive Finish

    For the benefit of others...

    Got in touch with Chaplain Doug and identified that the mentioned technote above did apply to his system. (http://www.symantec.com/docs/TECH64580) We found the keys under the Wow3264 hive, removed them and the SQL SP4 installed via windows update successfully.

    In addition, the system was also receiving failures running a Hyper-V backup, so we applied SP2 for Backup Exec without issue http://www.symantec.com/docs/TECH158461 

7 Replies

  • It should not mess up anything, but just in case, you should use BEUtility to backup the BEDB before you install the SP.  BEUtility is found in the BE installation directory.

  • Use this KB for updating the SQL instance to SP4 - http://www.symantec.com/docs/TECH72249

  • The instructions you link to are for SP3.  I assume that you are suggesting that this will work for SP4 as well?

  • I followed the instructions from the linked article to attempt installing service pack 4.  Toward the end of the installation I received the dialogue:

    The setup has encountered an unexpected error while Setting Internal Properties.  The error is: Fatal error during installation.

    Man what a pain this (and everything else associated with Symantec products) is!  I read one person suggesting that I simply turn off the update for service pack 4.  But this is not an acceptable "solution" in my view.  Any other suggestions?

  • Okay. I "manually" installed the SR4 update by donwloading from the link in my original post and running as Administrator from my desktop. It gave no errors on installation, indicating successful installation. I even rebooted the server after installation. However, when I go to Control Panel> Programs and display all installed programs and updates, the update for SQL Server 2005 Express SR4 DOES NOT appear. Moreover, when I go to Windows Update, it still tells me that the SR4 update needs to be installed. ANY help will be greatly appreciated here. Thanks. 

  • This is unlikely to be a symantec problem.

    see http://social.msdn.microsoft.com/Forums/en-US/sqlsetupandupgrade/thread/cd722844-bd93-4e57-9342-aeee7514ca43/

    sugestion is to remove that update  from WU and download SP4 from MS site....

    but you need to do it in that order, from the looks of it


     

    from a google search

    http://www.google.co.nz/search?q=sql+server+express+2005+sp4+will+not+install&sourceid=ie7&rls=com.microsoft:en-nz:IE-SearchBox&ie=&oe=&redir_esc=&ei=zPc6T_WyCcK0iQf25IzuCQ

  • Nick Elmer of Symantec led me through the solution to this and another issue as follows (these are his words):

    Positive Finish

    For the benefit of others...

    Got in touch with Chaplain Doug and identified that the mentioned technote above did apply to his system. (http://www.symantec.com/docs/TECH64580) We found the keys under the Wow3264 hive, removed them and the SQL SP4 installed via windows update successfully.

    In addition, the system was also receiving failures running a Hyper-V backup, so we applied SP2 for Backup Exec without issue http://www.symantec.com/docs/TECH158461