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rdstack's avatar
rdstack
Level 3
13 years ago

Exchange 2010 - An error occurred while retrieving catalog information

Greetings,

I am receiving an failed job error when two of our Exchange 2010 servers try to do a Full Meta Data Index Catalog using Backup Exec 2012. Error Message below.

 

Catalog
Catalog Error

V-79-10000-10660 - An error was encountered writing to the on-disk catalogs.

I tried to research this error online to get a better understanding on what is occuring but all I find are out posted to the forum from last year marking this as a bug. http://www.symantec.com/business/support/index?page=content&id=TECH204844&actp=search&viewlocale=en_US&searchid=1369081167481

Is this still a bug in the software?

Thanks,

Robert

2012
Agent for Microsoft Exchange Server
Backup and Recovery
Backup Exec
Error messages
Windows Server (2003-2008)

2 Replies

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  • VJware's avatar
    VJware
    Level 6
    12 years ago

    Do the catalog job run twice as mentioned in the above KB ? If yes, then would recommend to open a formal support case.

    If no, would you confirm if the catalog job is a delayed job or not.

    Lastly, try this KB ~ http://www.symantec.com/business/support/index?page=content&id=TECH53393

  • rdstack's avatar
    rdstack
    Level 3
    12 years ago

    Yes, it errors out twice, one right after the other. It doesn't aways fail. Just one in awhile. Thanks