Exchange 2010 backup fail: e000fedf - A failure occurred reading an object.

Question

I'm using exchange 2010 and backup exec 2010.
My exchange backup gives me this error message:
Set type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : BackupSet status&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : CompletedSet description&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Sun_Exchange_Full
	Resource name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : \MBSERVER.metfone.com.kh\Microsoft Information Store\metfoneLogon account&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : System Logon AccountEncryption used&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : None
	Error&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : e000fedf - A failure occurred reading an object.
	
	Agent used&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : YesAdvanced Open File Option used : Microsoft Volume Shadow Copy Service (VSS)

Byte count&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 687,408,224,834 bytesRate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 663.00 MB/Min
	Files&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 0Directories&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 0Skipped files&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 0Corrupt files&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 2Files in use&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 0
	Start time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Monday, May 06, 2013 5:14:41 PMEnd time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Tuesday, May 07, 2013 9:43:24 AM
	File is corrupt&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : \MBSERVER.metfone.com.kh\Microsoft Information Store\metfone\DatabaseFile is corrupt&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : \MBSERVER.metfone.com.kh\Microsoft Information Store\metfone\Logs ( E02005CAEC3.log - E020074CED4.log )General information&nbsp;&nbsp;&nbsp; : Media Label: IMG000813; GRT backup set folder: F:\Backup Symantec\Exchange\Weekly-01-Su\IMG000813
	&nbsp;
Any one can help me this problem?
many thanks,
HoaPhan.

pkh · Answer

If you have enabled AOF, disable it.
You should also disable any AV on the Exchange server.

vjware · Answer

In addition to the above, ensure the Exchange backups doesn't coincide with the Exchange maintenance schedule.

hoaphan · Answer

Sorry, I'm not expert in Exchange.
What is the mean of AOF and AV?
Can you detail?

vjware · Answer

AOF refers to Advanced Open File. Edit the backup job properties &amp; you would see this option on the left side.
AV refers to AntiVirus.

pkh · Answer

To turn off AOF, edit your job and uncheck the option circled in red.

If you are running any anti-virus software on your Exchange server, turn it off.

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