Forum Discussion

zak2011's avatar
zak2011
Level 6
14 years ago
Solved

exchange backups error

Hi,

 

I am receving an error while backing up the exchange databases. For the backup job i get the following error.

Job Completion Status:

Job ended: 29. januar 2012 at 22:47:46
Completed status: Failed
Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors 

Errors:-

Backup- \\EXCHSRV.x.local\Microsoft Information Store\xxxx 300MB
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified options for the following reason: VFF Open Failure. This can be caused by low memory or disk resources.

For the duplicate job i get the following error:

Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: '-543 The required log files for recovery are missing. '

Any suggestions!
 

2010
Backup and Recovery
Backup Exec
Troubleshooting
  • VJware's avatar
    VJware
    14 years ago

    Virtfile.sys and Virtfile.inf drivers are installed as part of any Agent/Option that supports the GRT feature. This registry key simply extends the detach period due to issues with the virtfile thread shutdown

    So creating this registry key would not cause any 'issues' with the exchange server

  • zak2011's avatar
    zak2011
    Level 6
    14 years ago

    Version of exchange- 2010

    media server is 2010R3 64bit.

    errors occur when backing to disk and tape

  • Kiran_Bandi's avatar
    Kiran_Bandi
    Level 6
    14 years ago

    Refre to this known issue: https://www-secure.symantec.com/connect/issues/during-backup-exchange-2003-2007-or-2010-job-may-fail-error-vff-open-failure-can-be-caused-lo

    If your issue is same as mentioned, refer to the TN mentioned and apply the hotfix mentioned in that.

  • zak2011's avatar
    zak2011
    Level 6
    14 years ago

    The 164659hotfix had been installed prior to reporting the issue.

    Any other suggestions!

  • zak2011's avatar
    zak2011
    Level 6
    14 years ago

    would editing the registry using the fix cause any problems on exchange. Just need some advise on this as the our mail admin is hesistant to do this.

    Thanks!

  • VJware's avatar
    VJware
    Level 6
    14 years ago

    Virtfile.sys and Virtfile.inf drivers are installed as part of any Agent/Option that supports the GRT feature. This registry key simply extends the detach period due to issues with the virtfile thread shutdown

    So creating this registry key would not cause any 'issues' with the exchange server