Forum Discussion

XTREM1337's avatar
XTREM1337
Level 4
9 years ago

Exchange Information store backup

BackupExec 2015, Exchange server 2010.

 

My backup was running fine till the end of the last month, but..the Exchange server goes down because the Transactions Logs was not backuped and cleaned.. I was checking my Policy and I noticed that the Information Store was not in my Policy...weird because I was before...

Now I dont know why I dont see  and can't select the Information Store in my policy...

 

I attached 3 screenshots, the last one is the account test.

 

Does the system account was changed? does we need to reboot the Exchange?

 

I restarted the agent on the Exchange server as well.

15
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    Moderator
    9 years ago

    Make sure the BESA has rights as per the TN below:

    https://www.veritas.com/support/en_US/article.TECH184449

    Also check and make sure the license is actually installed correctly on the media server...

    THanks!

  • XTREM1337's avatar
    XTREM1337
    Level 4
    9 years ago

    Ok here the licences that we have

    see attachment