Forum Discussion

Ramesh-TP's avatar
Ramesh-TP
Level 3
12 years ago

Exchange Mail Box Restore

hi,

we are running symantec exec backup 2010 R2 on Windows 2008 R2 64 bit Standard, trying to restore mail box from tape.

the data base shows but i cannot extract the data base particular tape.

opening in other tapes.

picture attached for reference.

Regards

Ramesh TP

2010
Backup and Recovery
Backup Exec
Restore
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    Level 6
    12 years ago

    Have you tried to re-inventory & catalog this particular tape ?

    You may consider duplicating the backup sets from tape to disk & recheck the restore selections.

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Hi,

     

    You can follow my article below on how to duplicate to disk manually:

    https://www-secure.symantec.com/connect/articles/restoring-exchange-or-individual-mailboxesitems-using-backup-exec-howto

    You should also consider an upgrade to BE 2010 R3 with SP3 as this is a free upgrade. You use your current licenses, and BE 2010 R3 fixed a number of issues with previous versions.

    Thanks!

  • pkh's avatar
    pkh
    Moderator
    12 years ago

    You can download BE 2010 R3 SP3 here

    http://www.symantec.com/docs/TECH203157

  • MusSeth's avatar
    MusSeth
    Level 6
    12 years ago
    To isolate the issue as suggested please perform the steps suggested by vjware and pkh using the new catalogs folder.. I.e. create a folder with name catalogs on root of c:\ drive and than change the location of catalogs from tools | options | catalog And change the path to new one restart the services and than perform the above mentioned steps...