Forum Discussion

tmatchett's avatar
tmatchett
15 years ago

Exchange Writer in Failed State for Exchange 2007 SP 2

I recently upgraded from 12.5 to BE 2010 R2 SP1 and I'm backing up Exchange 2007 SP 2 on Windows Server 2008 Enterprise SP 2.  Since the upgrade the Exchange Writer has been unstable I have rebooted three times within the last month and I have contacted BE Support and they have determined that there is a problem with the VSS Writer via the BETEST Tool.  This happened a year ago and I was told to install SP 2 for Exchange 2007 and now its back. I contacted Microsoft Support and we rebooted and got it stable I ran a full to tape successfully and my incrementals go to disk but they failed over the last two days and the writer is now in a failed state.  Any new information or ideas on this?

2010
Agent for Microsoft Exchange Server
Backing Up
Backup and Recovery
Backup Exec
Windows
  • RRE's avatar
    RRE
    Level 6
    15 years ago

    You can probably think of installing this patch released by microsoft to fix the vss error

     

    http://support.microsoft.com/kb/982118

     

     

    Verify the event viewer logs & then go for the patch update. 

  • Dev_T's avatar
    Dev_T
    Level 6
    15 years ago

     Hello,

     

    We faced the same issue and I resolved it by re-registering the VSS DLLs

     

    https://www-secure.symantec.com/connect/downloads/re-register-vss-windows-server-2008

  • RRE's avatar
    RRE
    Level 6
    15 years ago

    Are you getting the following event on the Exchagne server 

     

    Event ID:      9840

    Event ID:      2007

    Event ID:      9814

    Event ID:      9609

     

     

    You can refer the following document

     

    http://support.microsoft.com/kb/930800