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its_me1's avatar
its_me1
Level 3
15 years ago

failed duplicate backup sets using wd sharespace

dear all,

i just bought wd sharespace NAS and already success create backup-to-disk folder on it, but when i'm trying to duplicate backup sets to NAS it failed with error:
V-79-57344-33935 - The backup-to-disk folder that was specified for this job ran out of disk space. The backup set has been deleted, and the backup-to-disk folder has been paused. Either free some disk space, or specify a different backup-to-disk folder for the job. Before other jobs can use this folder, you must clear the Pause state. On the Devices view, right-click the folder and click Pause to remove the check mark.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-33039 - Error - Mount failed. User canceled a Physical Volume Library operation

is it mean i have to reformat it with NTFS file system?



 

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  • Martin_Forster1's avatar
    Martin_Forster1
    Level 5
    15 years ago
    Hi,

    no its a normal file service, so the filesystem is not important.

    can you write and read files on the device with your backup server ?
    Run this tool
    http://seer.entsupport.symantec.com/docs/321584.htm

    But i would not spend much time int because its much to slow ... to make really sense.
    for 1TB you will probably need more that 18 hours ...

    regards
  • its_me1's avatar
    its_me1
    Level 3
    15 years ago
    dear Martin,

    i can create backup-to-disk folder on it using backup-to-disk wizard, but when i'm trying to to do backup-to-disk or do duplicates backup from tape to disk it always failed. and yes i can write to the device with backup server (see pic below):

    b2d.JPG

    any suggestion to fix this up?

    thanks
  • Martin_Forster1's avatar
    Martin_Forster1
    Level 5
    15 years ago
    hi,

    first of all i would suggest that you set the maximal file size to something smaller than 2 GB. Sharespace probably has a problem with files larger than 2 GB.

    Regards
  • its_me1's avatar
    its_me1
    Level 3
    15 years ago
    Dear Martin,

    i've already set maximal fle size to 2GB, its run fine at first but then the job got stuck in final file:

    b2d2.JPG

    it tooks 50minutes to create B2D000015,16,17,18,19,21, IMG000010 but then the job keep ruuning until now:

    b2d3.JPG

    do you know how this happend? and should i cancled this job?

    thanks
  • Martin_Forster1's avatar
    Martin_Forster1
    Level 5
    15 years ago
    HI

    do you backup a Exchange or SQL Server ?

    If yes your IMG Backup probably contains files larger 2 GB which seems not to be supported by sharespace.

    IMG Backups are Application Backups performed through VSS.

    Does Sharespace support ISCSI ? if yes switch to it. If no, bad luck.

    regards