Failed oracle restore

Folks,

Trying to complete a oracle DB restore, we have setup the test environment using the following article http://www.symantec.com/business/support/index?page=content&id=TECH60371

The DB script is returning the following error when the restore is kicked off

Recovery Manager: Release 10.2.0.3.0 - Production on Mon Oct 8 16:54:53 2012

Copyright (c) 1982, 2005, Oracle.  All rights reserved.

 
 # -----------------------------------------------------------------
 # RMAN command section
 # -----------------------------------------------------------------
 
 RUN {
 ALLOCATE CHANNEL ch0
     TYPE 'SBT_TAPE';
 SEND 'BSA_SERVICE_HOST=10.1.1.211,NBBSA_TOTAL_STREAMS=1,NBBSA_JOB_COOKIE={79C3A9F6-383D-46E5-95FA-2E4230BB970C},NBBSA_DB_DEVICE_NAME=Oracle-Win::\\MFACTUPGORC64.ds.local\MFACT,NBBSA_SOURCE_MACHINE_NAME=Mfact-Live.ds.local';
 
 RESTORE CONTROLFILE FROM 'BE_ocnli9q5_1_1';
 
 ALTER DATABASE MOUNT;
 
 RESTORE
     DATABASE;
 
 RECOVER
     DATABASE;
 
 RELEASE CHANNEL ch0;
 alter database open resetlogs;
 }
 
connected to target database: MFACT (not mounted)

using target database control file instead of recovery catalog
allocated channel: ch0
channel ch0: sid=155 devtype=SBT_TAPE
channel ch0: Symantec/BackupExec/1.1.0

sent command to channel: ch0

Starting restore at 08-OCT-12

released channel: ch0
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of restore command at 10/08/2012 16:54:54
ORA-27191: sbtinfo2 returned error

Recovery Manager complete.

thanks

Paul