SC2317
5 years agoLevel 3
Final error: 0xe000821e - Library error - incompatible storage media detected in robotic library
Hi,
I am new to symantec backup exec and don't have good knowledge on this product. We are using Symantec Backup Exec 15. Recently we got LTO7 M8 tapes and inserted in Powervault TL2000 tape library that is currently being used by backup software to backup data on LTO6 tapes.
However, after inserting these LTO7 tapes and running inventory on Backup Exec it shows unrecognised. I have also configured barcode rule for LTO7 tapes with suffix "M8" as label ends with M8. I lalso ogged in to TL2000 console and it shows incompatible.
Can someone please help in resolving this issue?