GRT Restore Problem - Failing to restore email
Hi all
I'm new to this so please bear with me! I have inherited Backup Exec 12.5 in our organisation (i have only limited knowledge of the product unfortunately), however i am running into an issue with trying to restore a mailbox folder for a particular. I have done alot of reading on the forums here, and tried a few different things, however i'm still getting nowhere.
The error i'm getting is:
====================
Job Completion Status
Completed status: Failed
Final error: 0xe00084b7 - A backup set was created which contains no data. See the job log for details.
Final error category: Job Errors For additional information regarding this error refer to link V-79-57344-33975
Errors:
Restore- msd-sbsV-79-57344-33029 - Error - Mount failed.
Invalid Physical Volume Library Media Identifier.
V-79-57344-33029 - Unable to acquire device for the specified pool and media
====================
The setup we have is Backup Exec 12.5 is on our filesever, and our exchange server (2007) resides on a SBS2008 server which has the backup exec remote agent installed on it. I have tested to make sure that the resource credentials work okay.
We currently save the backup of the SBS server to a 'Backup to Disk Folder'.which resides on a NAS drive. We don't use tape backups anymore as the tape loader eventually gave up over a year ago.
Does anyone have any gems of information that may help me to resolve this at all? Any assistence or pointers would be appreciated!