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gointern_gointe's avatar
gointern_gointe
Level 4
11 years ago
Solved

Help with data recovery

Hello,

My server recently crashed, it was windows SBS 2003. I had Backup Exec configured to run backups to a RD1000 drive. I don't remember what version of Backup Exec was on the server.

I reinstalled Windows Server 2008 and installed Backup Exec 2010 R3. Having a hard time recovering data from the backup. For some reason Catalog just stays on Queue and after 4:53mins cancels the job.

Folder structure on the drive is:

IMG002268

- exchange files

Veritas

- B2D

- - a bunch of B2D000414.bkf files each around 4 GB

 

When I installed Backup Exec 2010 R3 after reinstalling OS I created a new Removable Backup to Disk device and selected D:\ (removable drive root) as the path. I am able to Inventory all the media but cannot catalog. Is it because there might be Backup Exec version mismatch or what is going on?

I tried to delete media and inventory from scratch, move media to retired media and catalog. Catalog operation just stays on Queue.

 

Could anybody help me out?

 

 

2010
Backup and Recovery
Backup Exec
Recovering
Restore
Windows Server (2003-2008)

11 Replies

  • lmosla's avatar
    lmosla
    Level 6
    11 years ago

    hi, after you installed Backup Exec did you run and install  live updates? Also, were you able to run a inventory and catalog then a restore of the Data and Catalogs folder to replace the existing Data and Catalogs folder. refer to AmolB's blog https://www-secure.symantec.com/connect/blogs/how-protect-backup-exec-itself

     

  • gointern_gointe's avatar
    gointern_gointe
    Level 4
    11 years ago

    I dont believe I have those folders backed up. I thought I can run a catalog job and it would index all the *.bkf files.

    Is this not the case?

  • gointern_gointe's avatar
    gointern_gointe
    Level 4
    11 years ago

    I think I just needed to deselect request all media from the catalog options in tools > options. The job are now running instead of just sitting in queue.

  • VJware's avatar
    VJware
    Level 6
    11 years ago

    Uncheck this option "Use storage media-based catalogs" from Tools - Options - Catalogs and try to rerun the Catalog.

    Lastly, are there any errors/warnings logged in the event viewer ?

  • gointern_gointe's avatar
    gointern_gointe
    Level 4
    11 years ago

    Is there a way to force catalog job? Could I force a backup from corrupt/broken backup files? I just need to get some data back, doesn't matter if one or two files are corrupt. At the moment restore job doesnt seem to want to run at all and shows "The job failed with the following error: The data being read from the media is inconsistent." error.

  • pkh's avatar
    pkh
    Moderator
    11 years ago
    This means that your media is bad and restore is not possible. A catalog will not help in this situation
  • gointern_gointe's avatar
    gointern_gointe
    Level 4
    11 years ago

    There is no way to recover even partial information? That is very bad. The whole server backup is gone.

  • gointern_gointe's avatar
    gointern_gointe
    Level 4
    11 years ago

    What if I upgrade to a newer version of Backup Exec? Any chance the newer versions would handle corrupt B2D backups better? I am on 2010 R3 with SP4.