Forum Discussion

KPS_BV's avatar
KPS_BV
Level 3
6 years ago

How to exclude onedrive folder on client machine from backup

Here is the symptom:

Scheduling a full SDR ebnabled backup from a remote Windows 10 1903 Enterprise. The user(s) use Office 365 and have OneDrive enabled. 

Backup Job fob fails with 0xe00084af because the agent cannot access the local onedrive path C:\Users\Name\Onedrive.

Its is not a problem for us if it skips the local OndeDrive directories but BE finally marks the backup as unusable for SDR. 

Beside that SDR cannot be used to recover the machine is is also not possible to convert the backup to a virtual machine. 

I tried to exclude the local onedrive directories but it seems that BE ignores them. So it fails anyway.

Any solution availble?