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magix's avatar
magix
Level 5
15 years ago

HOW TO install BackupExec 2010 agent on Debian (RALUS)


I hope this post will be useful to many people (please vote for it or mark it as solution if it helps you).

Installing directly RALUS on Debian will not always work.

  • First problem : ../perl/Linux/bin/perl: No such file or directory
  • Second problem : at the end "was not successfully installed" and "impossible to add VRTSralus to (server)"
  • And some others that will get solved when following my solution

This is a simple way to install it and avoid these (and other) problems :

1. (optional) Create a folder to keep all RALUS files and copy the archive into it :

  • mkdir /root/BE
  • mkdir /root/BE/RALUS2010
  • mv RALUS_RMALS_RAMS-2896.9.tar.gz /root/BE/RALUS2010/
  • cd /root/BE/RALUS2010

2. Unpack the archive provided by Symantec

  • tar xzf RALUS_RMALS_RAMS-2896.9.tar.gz

3. Stop the RALUS service if it is already installed and runnig

  • /etc/init.d/VRTSralus.init stop

4. Very important, if you are under a 64 bit Linux you have to this

  • Extract debian package :
    tar xzf RALUS64/pkgs/Linux/VRTSralus.tar.gz
  • Install debian package :
    dpkg -i VRTSralus-13.0.2896-0.x86_64.deb
  • Start installation :
    ./RALUS64/installralus

5. But if you are under a 32 bit Linux you have to this (I didn't tested under 32 bits) :


  • Extract debian package :
    tar xzf pkgs/Linux/VRTSralus.tar.gz
  • Install debian package :
    VRTSralus-13.0.2896-0.i386.deb
  • Start installation :
    ./RALUSx86/installralus or ./installralus

6. Be sure to answer all questions correctly especially the one about the host server (XXX.XXX.XXX.XXX), you must give the IP of the Backup Exec server.

7. Do a restart of the RALUS Backup Exec agent, and it should say "[ OK ]"

  • /etc/init.d/VRTSralus.init start

I hope it will help ! Send me questions if you have other problems...

Denis

P.S. Tested with Debian 5.0.3

P.P.S. If you still have some problems :

A) If you get "ERROR: VXIF_HOME is invalid. It must point to the root of VxIF. Exiting ...", simply edit ./RALUS64/installralus, and change line 3 :

  • from : VXIF_HOME=../;export VXIF_HOME
  • to : VXIF_HOME=/root/BE/RALUS2010/;export VXIF_HOME

B) If you get "./RALUS64/installralus: line 50: ../perl/Linux/bin/perl: No such file or directory", simply edit ./RALUS64/installralus, and change line 50 :

  • from : ../perl/$OS/bin/perl -I.. -I$PATH -I$VXIF_HOME -I../perl/$OS/lib/$PERL_VER ../installralus.pl $*
  • to : ../perl/$OS/bin/perl -I.. -I$PATH -I$VXIF_HOME -I../perl/$OS/lib/$PERL_VER ./installralus.pl $*
  • or to : perl -I.. -I$PATH -I$VXIF_HOME ./installralus.pl $*
  • (to be clear, remove one dot in front of"/installralus.pl", keep only one dot instead of two)

C) If the installation is sucessful but VRTSralus refuses to start, launch /opt/VRTSralus/bin/beremote –-log-console to see the error.
If you get error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory you simply need to install the package :

  • Under Debian 6.0.3 : apt-get install libstdc++5 (Thanks to RockwellMuseum)