Forum Discussion

SF_Chewy's avatar
SF_Chewy
Level 4
15 years ago

Installed the LEO License, but not Seeing My Second Drive


I just recently purchased and installed the LEO license for my Dell PowerVault TL4000 so that I can utilize the second drive on it. Now in the device properties for Windows I see 2 drives and 2 media changers, but in Backup Exec I only see one drive still. Am I missing a configuration step or something? I have went into the device wizard and in the install driver phase I see 2 drives, but still there is only one drive available afterwards. I cannot even configure the second drive as it is missing from the menu. I have restarted my server, but still nothing as well.

Any help would be appreciated
12.x and Earlier
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  • Larry_Fine's avatar
    Larry_Fine
    Level 6
    15 years ago

    re: Now in the device properties for Windows I see 2 drives and 2 media changers,

    Is the library partitioned into two logical changers?  Normally you would only see one changer in Windows, so you may have an issue with the control path setting in the library (assuming you aren't trying to partition).
  • sksujeet's avatar
    sksujeet
    Level 6
    15 years ago
    You said you are seeing 2 medium changer in the device manager. Are you using 2 library with 1 drive each.
    When you run the device wizard can you move the drive to the library. Just try to drag the drive under the library and see if it works while running the device wizard