Forum Discussion
- Anser_ArifLevel 4hi,please specify which flavor of linux you are using. Also, is it a 32-bit or a 64-bit server.If possible, please try to paste last few lines from the installralus log:/var/tmp/vxif/installralus616234531/installralus.logRegards,Arif.
- y0ssarian872Level 3VxIF::Info:: Entering CPILinux::install_native_package
VxIF::Info:: Entering CPICommon::check_for_existing_package
VxIF::Info:: Entering CPILinux::get_instpkgvers
VxIF::Info:: /bin/rpm -q --queryformat '%{VERSION}' VRTSvxmsa 2> /dev/null
VxIF::Info:: Exiting CPICommon::check_for_existing_package
VxIF::Info:: Entering CPILinux::get_instpkgvers
VxIF::Info:: /bin/rpm -q --queryformat '%{VERSION}' VRTSvxmsa 2> /dev/null
VxIF::Info:: Unable to add VRTSvxmsa to XXXXXXX
VxIF::Info:: Entering CPICommon::cleanup_temporary_directory
VxIF::Info:: Entering RALUSCommon::get_product_title
VxIF::Info:: Entering RALUSCommon::get_product_version
VxIF::Error:: Error in install_product_packages, target host == XXXXXXX.
VxIF::Info:: Unable to install RALUS on all target hosts.
VxIF::Error:: Unable to install RALUS on the target systems. - y0ssarian872Level 3Oh, yeah. I use Ubuntu on a 32-bit server.
- Anser_ArifLevel 4hi,Ubuntu is not supported with RALUS for 11d or 12d.Considering your version as 12d, please check the software compatibility list: http://support.veritas.com/docs/295304However, I have a work around for you. We can install ralus manually. Please follow these steps:
1.) Make a suitable directory, eg, ralus
2.) Download the BEWS_12.1364_LINUX-UNIX-MAC-NT4_AGENTS.tar.gz file. And move it to the Ubuntu Box using WinSCP3.
3.) Extract the .gz file:
tar -xvzf BEWS_12.1364_LINUX-UNIX-MAC-NT4_AGENTS.tar.gz
4.) Copy the Files VRTSralus.tar.gz and VRTSvxmsa.tar.gz to linux/pkgs/linux
The install files are in .rpm format so you’ll need to use alien to convert them to .deb format. You can use apt-get alien to install alien. To convert, just run the commands:
alien VRTSralus-12.00.1364-0.i386.rpm VRTSralus-12.00.7170-0.i386.deb
alien VRTSvxmsa-4.4-021.i686.rpm VRTSvxmsa-4.4-021.i686.deb
(please confirm the *.rpm file names)
5.) Install the files using dpkg:
dpkg -i VRTSvxmsa-4.4-021.i686.deb
dpkg -i VRTSralus-11.00.7170-0.i386.deb
6.) Create a group called beoper:
addgroup beoper
7.) Add the root user to the group:
adduser root beoper
8.) Install the libstdc++2.10-glibc2.2 package:
apt-get install libstdc++2.10-glibc2.2
9.)Edit the file /etc/VRTSralus/ralus.cfg and add a line like this for each Backup Exec server that will back up the Linux machine. So, assuming your Backup Exec server has an IP of 10.0.0.11 the line would be:
Software\VERITAS\Backup Exec\Engine\Agents\Agent Directory List A=<10.0.0.11>
10.) Start the agent by entering the following command:
/opt/VRTSralus/bin/VRTSralus.init start
11.) You'll have to add the Ubuntu server in User defined Selections. As soon as you click on it, you'll have to enter some new credentials, eg, the root login.
- y0ssarian872Level 3Thanks so much for the help. Unfortunately it didn't work. It was so close everything worked until step 10 where I start up the Remote Agent. I get this:
root@xxxxxxx:/# /opt/VRTSralus/bin/VRTSralus.init start
Starting Symantec Backup Exec Remote Agent ..............................
Starting Symantec Backup Exec Remote Agent: [FAILED] - Anser_ArifLevel 4okay,please run this cmd:/opt/VRTSralus/bin/beremote --log-consoleplease let me know the output.to exit out of this console, press <Ctrl> + Z
- y0ssarian872Level 3I couldn't even open the console:
/opt/VRTSralus/bin/beremote: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory - Anser_ArifLevel 4Alright,so this library is missing... libstdc++.so.5.:smileyindifferent:i guess ubuntu uses the later version, i.e., libstc++.so.6. However, Backup Exec requires libstc++.so.5.Please check this link for a package for red hat, m not sure if it will be compatible for ubuntu:serach libstdc++.so.5 and install the package using cmd: rpm --ivh --aid <package name>.In case, you dont get it here, contact your vendor:smileywink:, I am sure they will help you find the package for this file.
- y0ssarian872Level 3I cannot thank you enough! Before installing the library, I had a couple of things I had to install first to make sure the library worked. Now, though, the remote agent works great. I was losing lots of confidence in BE. I still need to figure out why my backups-to-DVD aren't working, though, I don't think it's a problem with BE.
Thanks! - y0ssarian872Level 3If you find the time, I need some help with this too. You were so helpful, I'd love to get your input on this.
https://forums.symantec.com/syment/board/message?board.id=be12_hardware&thread.id=348
Thanks!
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