Forum Discussion

kennethngoh's avatar
11 years ago
Solved

Installing Windows agent on VM(via VMware Vcenter)

I'm adding a server(vmware vcenter) using the "Add a server" wizard and i was prompt if i want to install Agent for Windows for my VMs.

So i've selected the VMs that i want to install the Agent for Windows but was hit with the following error:

"Online, but tools not installed or network name not available. Backup exec Agent for Windows will not be intalled."

  • As the error message states, VMware Tools is required to be installed in the VMs.

     

  • Is the latest version of VMware tools installed in the VMs ?

  • VMware tools are not installed at the moment.

    using vCenter Server Appliance, ESXi-5.1

    Normal push-install can be done successfully, but not via vcenter.

     

  • As the error message states, VMware Tools is required to be installed in the VMs.

     

  • initially VMware tools was installed but couldn't work so i uninstall it.

    now that i have reinstall it, somehow it worked again.

    Thanks for the advice.