Forum Discussion

Ashish_Kesarkar's avatar
Ashish_Kesarkar
Level 5
15 years ago
Solved

LiveUpdate! feature disturbing our Backup! Critical!!!


Dear All,

Has anyone experienced below thing?

We are having Backup Exec 12.5 with LiveUpdate Disabled.
But the Software downloads the Updates and Installs it automatically, ersulting failing of backup Jobs.

Any workaround???

Thanks.

Backup and Recovery
Backup Exec
Basics
LiveUpdate
Patch
Troubleshooting
Windows
  • RahulG's avatar
    RahulG
    15 years ago
    You can run the following command to Open command prompt and browse to the following directory (assuming that this is the directory in which Backup Exec is installed) :
    C:\PROGRAM FILES\SYMANTEC\BACKUP EXEC
    type in the following:
    BEUPDATEOPS.EXE -addbe -optout
  • RahulG's avatar
    RahulG
    Level 6
    15 years ago
    Do have any other symantec propduct installed on the Backup Exec server like SEP .If you have that installed on the same sever it might be downloading and installing the update
  • RahulG's avatar
    RahulG
    Level 6
    15 years ago
    You can run the following command to Open command prompt and browse to the following directory (assuming that this is the directory in which Backup Exec is installed) :
    C:\PROGRAM FILES\SYMANTEC\BACKUP EXEC
    type in the following:
    BEUPDATEOPS.EXE -addbe -optout
  • CraigV's avatar
    CraigV
    Moderator
    15 years ago
    Hi Ashish,

    You can try going into Services.msc, and disabling the LiveUpdate service from there. It is set to manual.

    Laters!
  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    15 years ago

    The BEUPDATEOPS command from Rahul G - allows Backup Exec to download and install using the schedule from (say) your Symantec Anti-Virus installation or to only download when you run liveupdate manually from inside the console. It has different optiosn depending on what you want to do - OptOut should result in manual console requested downloads.
  • Ashish_Kesarkar's avatar
    Ashish_Kesarkar
    Level 5
    15 years ago
    Hi Craigv,

    We are having Symantec Endpoint Protection also. I think I cant disable the LiveUpdate Service as its is used by SEP11 also.

    Thanks.
  • rickyj's avatar
    rickyj
    Level 3
    15 years ago


    I have a similar problem  I installed SEPM on my backup exec server.  After doing this install i can no longer view the updates and choose which to install when taking the liveupdate option from backup exec.  When liveupdate is launched it automatically downloads and installs the updates.  Anyone have any ideas on how to fix this?
     

  • rickyj's avatar
    rickyj
    Level 3
    15 years ago
    I have taken the steps that as stated above.  When live update is ran, even manually ran, I do not get the option to choose which updates i want.  All available updates automatically are downloaded and installed.  I would like to be able to choose which updates and be able to research them before installing.  Any help is appreciated.