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jlmartinjr's avatar
jlmartinjr
Level 2
16 years ago

Media Server could not connect to the remote computer, remote computer may not be running Backup Exec

I am attempting to restore from a tape to the first time,  I have the two files that I would like to restore and I would like to restore them to the local drive on the media server.
  • The remote systems agent had stopped running,  restarted and it worked
  • I have selected the redirect option,
    I put c: as the drive and \temp as the path,
    Below is the error that I am recieving.

    V-79-57344-3844
    When you set up the restore job, select the redirect option

    Job ended: Wednesday, March 25, 2009 at 3:06:29 PM

    Completed status: Failed

    Final error: 0xe0000f04 - The media server could not connect to the remote computer. The

    remote computer may not be running the Backup Exec

    Remote Agent for Windows/Linux. Make sure that the correct version of the Remote Agent is

    installed and running on the target computer.

    Final error category: Resource Errors

    For additional information regarding this error refer to link

     

    See http://seer.entsupport.symantec.com/docs/299476.htm

  • The Restore Target Screen
     has an item that is "All Resources"
    It will not allow me to click under to see any devices and it says that this items is for display only to enable browsing.

  • The remote systems agent had stopped running,  restarted and it worked