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geeksbkup's avatar
geeksbkup
Level 3
10 years ago

Physical Volume Drive not found

I am using BE 2012 to take backups on IBM DAT 72 DIGITAL DATA STORAGE for taking backups. Recently the backup failed giving error message "The Job failed with the following error: Physical Volume Library Drive not available". There are no amber indications in the drive. When I tried to eject the cartridge it failed to eject, so I restarted the services the drive came online. When I fired the backup manually to check it the drive goes offline and throws the error.
Read some posts pertaining to this in the web and  there was a suggestion to powercycle the drive, Suppose if I power cycle the Tape drive do I need to shutdown the server, Please provide me some suggestions to fix the error. Thanks in advance.

  • Yes powercycle the drive and the backup server, just reboot them both. Sometimes this can fix or rather show errors not seen before on tape side.

     

2 Replies

  • Check the adamm.log and the event viewer for any errors/warnings.

    Powercycling will also help and this does involve shutting down the BE server as well.

    Run vendor diagnostics as well against the tape drive to rule out any hardware issues.

  • Yes powercycle the drive and the backup server, just reboot them both. Sometimes this can fix or rather show errors not seen before on tape side.