Forum Discussion

RafaelAuer's avatar
RafaelAuer
Level 3
12 years ago

Prevent Backup Exec 2010 R3 from "owning"/"locking" tape device

Dear all,

 

I do have the following situation:

I'm backing up Enterprise Vault with the BUE 2010 R3 latest SP and updates agent to a disc device.
On the same server running BUE, has another backup software, which should now be used for the tape backup. (No, i don't want to use BUE for it. Fact.)

The problem is: BUE does kind of "lock" the tape device.
If all services are running, i can not use the drive with the other program.
If i stop the device service, it is usable with the other program.

Does anybody have a solution, to prevent BUE from "locking" the drive / making it it's own, and still work with the disk devices?

kind regards from Austria,

 

Rafael

2010
Backing Up
Backup and Recovery
Backup Exec
Basics
Best Practice
Integration
Tip-How to
Troubleshooting
Windows Server (2003-2008)
  • Jaydeep_S's avatar
    Jaydeep_S
    12 years ago

    Unfortunately, no there isn't a way of stopping BE from locking a tape drive that it detects. Also, as soon as BE detects the tape drive it would try and get exclusive access to the device.

    The only way you could achieve this by stopping and disabling BE services.

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Hi,

     

    Have you tried to disable the device within BE?

    This would be the only way around this...BE would automatically see what Windows Device Manager sees.

    Thanks!

  • RafaelAuer's avatar
    RafaelAuer
    Level 3
    12 years ago

    Hi Craig,

     

    Well yes i did that, and even removed the tape drive completely.

    Didn't help either.

     

    That doesn't sound good to me.

    So i will have to look for an other way to backup Enterprise Vault.

     

    Thanks for your help!

  • Jaydeep_S's avatar
    Jaydeep_S
    Level 6
    12 years ago

    Unfortunately, no there isn't a way of stopping BE from locking a tape drive that it detects. Also, as soon as BE detects the tape drive it would try and get exclusive access to the device.

    The only way you could achieve this by stopping and disabling BE services.

  • Alex_Zn's avatar
    Alex_Zn
    Level 6
    12 years ago

    Look here http://www.symantec.com/business/support/index?page=content&id=TECH67698

    I want to mension that it is not recomended to instal third party backup software on the same server with BE.

     

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    ...well, CA ARCserve and Backup Exec yes...Backup Exec and something like Veeam no. They both coexist just fine.

    Thanks!

  • RafaelAuer's avatar
    RafaelAuer
    Level 3
    12 years ago

    I do have a lot of installations with Veeam & BE on one server. That is no problem yes.

    So i guess i will try to backup EV with the other software as well and uninstall BUE.


     

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    ...obviously only uninstall BE if no longer needed, which also helps with licensing renewals.

    Thanks!

  • RafaelAuer's avatar
    RafaelAuer
    Level 3
    12 years ago

    Well, it is needed, because i have very positive experiences with Enterprise Vautl restores with the agent of Backup Exec 2010.

    I will need to find a way around anyway.

    Thanks!

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    ...are you not able to move EV and BE to another server that doesn't have a library attached?

  • RafaelAuer's avatar
    RafaelAuer
    Level 3
    12 years ago

    We do have 3 Servers that are used for EV:
    1 is the SQL server (has other instances too), 1 is the EV server itself, and 1 is de backup server (That does not only backup EV, it does backup the whole infrastructure. So it has a lot of different tools and backup software on it. A lot of scripts, Veeam, and BUE, just to mention some))

    i would like to keep everything that has to do with backup, on the backup server.

    But as things evolved, i guess i will need to move BUE on the EV Server.