Andrew_Shaffer
19 years agoLevel 3
Problem with BE mis labeling and lossing tapes.
The problem I am having is on multiple systems running on different OS Windows 2000 Pro, Window 2000 Server, Windows 2003 with different versions of BE from 9.x to 10.x. The drives are Exabyte VXA2 and the library is the packet loader 1x10.
The problem with the system losing the tapes happens when the system starts to verify the backup and can not find the tape it was using. If you check the device slots you will find the tape. The job will just hang waiting for someone to insert the tape.
As for the miss labeling of the tapes. The software will mark a tape as cleaning media when it is not and use it as cleaning media. It will mark tapes as blank media when it is not blank.
I have worked with Exabyte on this and they say it is a problem with BE.
Any solutions and or suggestions would be appreciated.
Thanks in advance.
The problem with the system losing the tapes happens when the system starts to verify the backup and can not find the tape it was using. If you check the device slots you will find the tape. The job will just hang waiting for someone to insert the tape.
As for the miss labeling of the tapes. The software will mark a tape as cleaning media when it is not and use it as cleaning media. It will mark tapes as blank media when it is not blank.
I have worked with Exabyte on this and they say it is a problem with BE.
Any solutions and or suggestions would be appreciated.
Thanks in advance.