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aiyionman's avatar
aiyionman
Level 3
13 years ago
Solved

Remote Recovery

We have to installed 2 BE's in two different sites : Site A with BE 2010 R3 and Site B with BE 11D. Site A has a tape loader and an EQL server while in Site B has only a tape loader.

I have a job in site A where to create a backup of specific servers then dedup them in a media tape.

So I sent the tapes in our Site B and perform a catalog but encountered an error

 

"The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the catalog operation"

 

Is it because in Site B we don't have an EQL server?

If yes, will there be any work around for these?

10.x and Earlier
Backing Up
Backup and Recovery
Backup Exec
Restore
  • CraigV's avatar
    CraigV
    13 years ago

    Hi,

     

    No...that data would be recoverable to anything! If you check the data on the tape itself, you'd see your data as it would have been on disk originally before being backed up to disk!

    Thanks!

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  • pkh's avatar
    pkh
    Moderator
    13 years ago

    You got to inventory all the tapes before you catalog them.

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    ...I'd say it could be possible incompatibility with BE 11d not reading the data on the tape written by BE 2010 R3.

    IN this case, the first part to troubleshooting will be to advise you to upgrade Site B to BE 2010 R3 and patch it to the same level. Then try the operation again.

    You can also go to Tools --> Options and under Catalogs if I remember correctly, deselect the option to use storage-based media catalogs. Then try running the catalog job again.

    But upgrade Site B...that's where you should start.

    Thanks!

  • aiyionman's avatar
    aiyionman
    Level 3
    13 years ago

    Thanks for the initial feedbacks.

    I asked around here and they said it's not the version issue since they already used the it before.

    The new thing in my activity is the resource, I used the dedup folder as my resource not like the earlier test where they backup directly to the tape...

     

  • Kiran_Bandi's avatar
    Kiran_Bandi
    Level 6
    13 years ago

    If what i understood by reading your posts is correct, you are backing up dedup folder to tape as you are backing up normal data. You should not do like that. To copy deduplicated data to tapes, you must create a duplicate backup job that copies the backup sets from dedup folder to tape.

    Edit: Note that when you duplicate dedup data to tape, it will be rehydrated i.e will be converted into it's original form.

  • aiyionman's avatar
    aiyionman
    Level 3
    13 years ago

    Sorry for any confusion guys. I will (try my best) illustrate our job:

    Job - Create backup listed in Resources and save it in an EQL storage. After Backup, there is linked job where to Duplicate the job and save it to a Tape.

    As I understoond it, our backup goes like this:

    Backup BE > Server > EQL then Duplicate BE > EQL > Tape

    For me to recover data from the tape, do I need to have an EQL in our remote branch since based on the infrastructure above.

    Recovery Tape > EQL > Server

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    Hi,

     

    No...that data would be recoverable to anything! If you check the data on the tape itself, you'd see your data as it would have been on disk originally before being backed up to disk!

    Thanks!