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topokin's avatar
topokin
Level 3
14 years ago
Solved

Resouces no longer availabe under Source

I installed Backup Exec 2010 R2 and did some test backup through the wizard and with the provided policy. The test went well so I deleted all the backup jobs. Now when I try to create new backup job, either through the wizard or policy, I no longer have resources available. The source is empty with error message "Connection with server failed". I have restarted all Backupexec services but to no avail, what I have not yet done is restarting the whole server as that is not possible at present.

How can I get the resources to diplay without having to reboot the whole server?

Thanks

  • Hi

    If all backupexec services are working fine then please try to use different account by going to network-log on account --click on edit for your default log on account & then enter the domain\username & then click on change password & reenter the password

     

    Also ensure you are using administrator account & then click on ok & ok to save changes & then click on backup tab to see if you see any local resources

     

    Thank You

3 Replies

  • Hi

    If all backupexec services are working fine then please try to use different account by going to network-log on account --click on edit for your default log on account & then enter the domain\username & then click on change password & reenter the password

     

    Also ensure you are using administrator account & then click on ok & ok to save changes & then click on backup tab to see if you see any local resources

     

    Thank You

  • Seems to be credentails issue, did you check the event viewer for any error message.

    Refer to http://www.symantec.com/docs/TECH136148

  • Thanks. It seems the default logon account changed mistakenly when trying to add VMware host.