Forum Discussion

Level 6

3 years ago

Restore Exchange Backup to PST (am i screwed with Exchange 2019 and Office 2016/2019/2021/365) ?!

Hello,

i would like to know, how to restore a Exchange User Mailbox to a PST.

I have read the latest Veritas Artikel in KB, how to restore.
To my understanding, i can only Restore a mailbox with Outlook 2010 installed on the BE Server and with Exchange 2016.

How would i restore a user mailbox to a pst if i only have Outlook 2016/2019 or 365 and Exchange 2019?

Is there any recommendation?

I use BE 21.2 Rev 1200.1899

Thanks

Jürgen

Windows 10

Gurvinder
3 years ago
32bit only. try update BE to 21.3 , update the agent and then try the restore

Gurvinder
Moderator
3 years ago
you should be able to use those outlook version. refer https://www.veritas.com/support/en_US/article.100008607
RogRubin
Moderator
3 years ago
Hi
We are supporting newer versions of Outlook see and the following section:
https://www.veritas.com/content/support/en_US/article.100049595

Backup Exec 21.2 and later introduces new supported Outlook versions. Refer to the "Exchange GRT restore to PST file" section of the Backup Exec (SCL) Software Compatibility List.
- JuergenB
  Level 6
  3 years ago
  Thanks,
  i tried Outlook 2016 and it didn´t work.
  With Outlook 2010 i only get a restore of 10% of the mails and other mails are missing.
  Inbox of Exchange 2016 has 483 mails and in the Outlook 2010 pst file i only have 7% (38 mails).
  And other outlook.pst folders are empty.
  I use BE 21.2 Rev 1200.1899
  Not reliable
  - Gurvinder
    Moderator
    3 years ago
    whats the error on the restore. can you attach the job log and always on beremote , bengine log from (BE Install path\Logs) / (exchange remote agent install path\logs) covering the time of the restore run which failed.
- JuergenB
  Level 6
  3 years ago
  Backup Exec 21.2 is not compatible with Outlook 2016!

Forum Discussion

Restore Exchange Backup to PST (am i screwed with Exchange 2019 and Office 2016/2019/2021/365) ?!

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