Forum Discussion

acallis's avatar
acallis
Level 3
10 years ago

Restore not working

I am running backup exec 2014 and i am trying to restore a file from a backup to a VM on one of its network drives. The backups work great, but i tested the restore and get this every time " The backup exec server was unable to connect to remote machine (null) becuase a network interface mating the selected bakcup via netowrk parameters could not be found." 

  • 1) Are you restoring the file to the UNC path of the share on the VM?

    2) Is the remote agent installed in the targeted VM?

  • Pkh yes for the unc and yes the remote agent is installed, Trust is establish, the backup works perfect. Just tested the restore and get the error every time.

  • Instead of restoring to the share, you restore to the underlying directory. i.e. specify file redirection and specify the server, drive and directory.

  • Tried that and now i am getting this error.

     

  • Does a restore to the local BE media server work fine ?

    Have you set any settings under Network & Security options ?

  • No the restore to local be doen't work either.

    screen shot of my settings in netowrk and security

  • What exactly are you trying to restore ? (Or rather what was exactly backed up & how)

    And have you ran a successful restore from any other backup ?

  • i am trying to restore a test folder i created that had a iso file in it. Just to test out my restore. And no i have not tried restoring anything else.

  • Was this file/folder backed up using the standard Remote Agent ?

    Try restoring files from other backup as well to rule out issues with this particular backup.

  • 1) If you are restoring from tape, duplicate the backup set to disk and then restore from the disk backup set.

    2) Restore a couple of files to a normal disk storage created on an internal disk on the media server.