Forum Discussion

Lindsay_Muir's avatar
11 years ago

Restore of Exchange Public folder received dates all same

Backup Exec 2010 R3

Exchange 2010

When I try and do a restore of a Public folder, the received dates are all the same (the date and time of the restore)

I need the original dates of the messages to be of any use.

Any help appreciated

  • Hi,

     

    What dates show up when you browse the Information Store before restoring the data?

    Thanks!

  • I do know that this was the case in BE 2012 and it has been fixed in BE 2014, however, I don't recall if this affected BE 2010 as well or not. Let me research a bit and get back to you.

  • ...if you manually duplicate to disk and then try the restore again, are the dates still showing up the same?

    Thanks!

  • Hi Craig,

     

    Not really sure what you mean, I backup to disk, then duplicate to USB drive

    Cheers

    Lindsay

  • Looks like it did affect certain setups of BE 2010 as well. Would recommend to upgrade to BE 2014, else to log a formal support case for us to review this further.

  • ...you only mentioned your backup strategy now, but if you backup to tape, it has to duplicate the full Information Store to disk first, before restoring a single item.

    So my suggestion was based on manually duplicating from tape, as this was the assumption made.

    Thanks!

  • Hi,

    I've just tried to install the 2014 trial, but keep getting failures in starting up services.

    I've tried all the usual accounts with full access rights

  • Lindsay: Make sure the SQL service has started first, and also check to see if an AV isn't perhaps blocking those services from starting up.

    Thanks!