Forum Discussion

ihajjar's avatar
ihajjar
Level 4
11 years ago
Solved

Restore single mail Backup exec 2014

I am trying to restore a single mail to a mailbox I got this error any one can help me ?

Error :

Exchange 2010 restore fails with "0xe00003bf - Cannot open one or more mail messages because of unknown Exchange Web Service errors"

2014
Backup and Recovery
Backup Exec
Restore
  • pkh's avatar
    pkh
    11 years ago
    You have no choice. You have to get sufficient disk space before you can do the restore. Find sufficient disk space on one of your volumes, duplicate the tape backup set to this disk and restore from the disk backup set
  • Laurie_Downey's avatar
    Laurie_Downey
    11 years ago

    ihajjar,

    You could provide additional storage such as an external drive or USB device for the temporary staging location that is required when restoring from tape.

    You would need to point the temp staging location to the disk device provide which has enough space and it needs to be an NTFS volume. To do this you would first change the GRT temp staging location from the backup Exec settings by:

    1. Click on the BE icon in the upper left corner of the console and pointing to “Configuration and Settings”

    2. Select the option for “Backup Exec Settings”

    3. In the left pane select “Granular Recovery Technology”

    4. Under the option for “Restore” change location to the drive letter of the device or another location that is on a NTFS volume

    5. Select “Ok”

    6. Open up a new restore job and configure the job settings accordingly

     

     

8 Replies

  • VJware's avatar
    VJware
    Level 6
    11 years ago

    See if this KB helps -

    http://www.symantec.com/business/support/index?page=content&id=TECH190749

     

     

  • VJware's avatar
    VJware
    Level 6
    11 years ago

    Are you restoring from tape or disk ? If tape, do ensure you have sufficient free space on the media server to stage the entire Information Store.

    As this is a generic error, it will be helpful to review the SGMon and EWS debug logs.

  • ihajjar's avatar
    ihajjar
    Level 4
    11 years ago
    it’s a GRT backup VJware: i am restoring form a tape, if i have no sufficient free space on the media how can i fix this issue
  • pkh's avatar
    pkh
    Moderator
    11 years ago
    You have no choice. You have to get sufficient disk space before you can do the restore. Find sufficient disk space on one of your volumes, duplicate the tape backup set to this disk and restore from the disk backup set
  • Laurie_Downey's avatar
    Laurie_Downey
    Level 6
    11 years ago

    ihajjar,

    You could provide additional storage such as an external drive or USB device for the temporary staging location that is required when restoring from tape.

    You would need to point the temp staging location to the disk device provide which has enough space and it needs to be an NTFS volume. To do this you would first change the GRT temp staging location from the backup Exec settings by:

    1. Click on the BE icon in the upper left corner of the console and pointing to “Configuration and Settings”

    2. Select the option for “Backup Exec Settings”

    3. In the left pane select “Granular Recovery Technology”

    4. Under the option for “Restore” change location to the drive letter of the device or another location that is on a NTFS volume

    5. Select “Ok”

    6. Open up a new restore job and configure the job settings accordingly