Forum Discussion

Mooninite's avatar
Mooninite
Level 3
15 years ago

Restore using GRT fails with 0xe00002fe

I fail to restore individual messages from Exchange 2007 SP2 backup, the error is "0xe00002fe - Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again".
The user account from which I'm doing this operation is Enterprise Administrator, has an activated mailbox and is not hidden from GAL.. Also the credetials test in job creation window completes succesfully.
Tried to reinstall "Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1" both on the Exchange and on the Backup Exec Servers with no success...
Tried to troubleshoot using this article http://seer.entsupport.symantec.com/docs/311718.htm, and everything should be working fine (on the other server, which I'm moving to new hardware everything works just fine).
Then tried to create a new user account following the instructions in http://seer.entsupport.symantec.com/docs/288777.htm, but also no success..
What else can I try to resolve my problem? I kinda ran out options here..
  • I agree that's a good explanations, but why is the job failing with some auth error "0xe00002fe - Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again" instead of something like "Staging timeout"...