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DavidR's avatar
DavidR
Level 3
5 years ago

Server / Console version mismatch error

Recently had a hung backup that I cleared by restarting the BE services throught the console.  Immediatly after console comes up with a login prompt.  When I put in credentials I get error: "Cannot connect to <servername>.  You must use the same version of backup exec server and the backup exec administration console."

I installed both server and console on the same windows 2019 server so I know they are the same version.  The Console is running locally.  Any ideas?