Simplified Disaster Recovery ISO for Backup Exec 2012

Care to elaborate?

An alternative method since Fileconnect isn't part of Veritas and this requires your email address to be associated with the product licensing.

Go to my.veritas.com

Login with your email address. Under Licensing tab, click on Entitlements. Select the BE 2012 Entitlement ID and select the filename to download the product.

If both methods do not work, pls contact Customer Care via phone and they would assist you further. Thanks.

Thanks for the guidance! I have the software I need now.

Is this process likely to change now that Veritas is being sold off?

Fileconnect downloads are replaced by downloads via my.veritas.com. The download process is listed above.

Symantec solution worked. Re Veritas Solution - Just out of curiosity, I tried the method you suggested and I just get the message

"

• Serial number was not found in our database.

Hope this helps with your troubleshooting.

Regards,

Serial numbers are no longer used. Where exactly did you recv this error message ? Possibly, the BE 2012 entitlements aren't mapped to your email address ?

Serial number worked in Fileconnect.symantec.com not myVeritas. email is not the problem.

Will future versions of Backup Exec be available through Symantec file connect?

All Veritas branded products will be available via my.veritas.com and not Fileconnect.

Secondly, my.veritas.com does not require a serial number.