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aaron_butler's avatar
aaron_butler
11 years ago

Storage devices keeps going "offline" after finishing a job

I have Backup Exec v14, running on server 2008 R2.  Everytime I run a differential, or a full backup, the job completes successfully.  However, after the backup, my tape drive goes "offline", and all subsequent jobs will fail until I manually enable it again.  The drive is still reachable via windows, just not through backup exec.  Its easy enough to "enable" it, but its not practical to do this every day.  Any help?  thanks in advance!

2014
Backing Up
Backup and Recovery
Backup Exec
Configuring
Troubleshooting
Windows Server (2003-2008)

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  • Larry_Fine's avatar
    Larry_Fine
    Level 6
    11 years ago

    What tape drive?

    What interface?  (SAS, SCSI, FC, USB)

    It it a single drive or a robotic library?

    Does it go offline after an inventory or an erase job?

    There should be a BE alert issued when the drive goes offline.  Does it offer any explanation?

    The adamm.log file should give more details.  It can be a bit cryptic.  Feel free to post it here and we iwll help decipher it for you.