Symantec Backup Exec Error When Backup From Remote Server

Dear all,

pleased help me on this problem!

Thanks in advance

Best Regards,

sothea leang

Hi ,

What is that remote server windows or linux & also you have to open any 25 ports bidirectional & then check if that help

For 25 ports you can select any range

Also you can use the link below

http://www.symantec.com/docs/HOWTO22986

http://www.symantec.com/docs/HOWTO22990

Thank You

Do you have Anti Virus installed on the remote server ?

Check the event viewer on the remote server, may be the remote agent service is

crashing.

the remote server is Windows Server 2008 64bit.

Thanks for the update so have you used the link above & have that helped

Thank You

Are you using BE 12.5 or BE 2010?  BE 12.5 with certain hotfix can backup a Windows 2008 remote server, but for Windows 2008 R2 you would need BE 2010.

the error occure only when i permit the port that i list above.

Thanks,

sothea leang

Hi ,

I don't think it should be hotfix issue as when disabling the firewall it works fine but yes if it is  BE 12.5 then to backup win2008 as remote machine your BE 12.5 should be atleast on sp4

Thank You

I use BE 2010.

thanks,

Yes so please update if you have enabled the dynamic port as suggested by me in the above link for you

Waiting for your update

Thank You