Forum Discussion

Amok's avatar
Amok
Level 2
12 years ago

Symantec System State backup fail

Number of Organization's server machines (virtual and real) is around 15. 

 

Havin' Symantec Backup & Exec 2012. Started backuping all server's System State.

 

All servers sucessfully, except one. Last it's live it was old domain controller, now all functions removed correctly and started file server, connected to iSCSI storage. 

Backup logs:

Состояние выполнения задания 
Задание завершено: 14 августа 2013 г. в 0:53:48
Состояние выполнения: Сбой
Окончательная ошибка: 0xe000fedf - Не удалось прочитать объект.
Окончательная категория ошибки: Ошибки ресурсов HEX

Для получения подробных сведений об этой ошибке перейдите по ссылке V-79-57344-65247


 

Ошибки
Щелкните на сообщении об ошибке, чтобы найти его в журнале задания

				
 

				Резервное копирование- \\FS.1111.local\System?State

				V-79-57344-65247 - Не удалось прочитать объект. 		
		

	



Резервное копирование- \\FS.1111.local\System?State
ПРЕДУПРЕЖДЕНИЕ: Файл "\\FS.1111.local\System?State\System Files\System Files" поврежден. Проверка файла невозможна.




(System Files damaged, checking of file unavailable... Sorry, just Russian Version :))


Проверка- \\FS.1111.local\System?State \\FS.1111.local\System?State

	ПРЕДУПРЕЖДЕНИЕ: Файл "System Files" поврежден. Проверка файла невозможна. 

	(System Files damaged)


 


Server's logs



	
		

			-
			System
		

	




	

		
			

				 
				 
				
					

						
							

								-
								Provider
							

						
					

					

						

							
								

									 
									 
									 
									[ Name]
									Backup Exec
								

							
						

					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								-
								EventID
								57477
							

						
					

					

						

							
								

									 
									 
									 
									[ Qualifiers]
									8192
								

							
						

					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								 
								Level
								2
							

						
					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								 
								Task
								0
							

						
					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								 
								Keywords
								0x80000000000000
							

						
					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								-
								TimeCreated
							

						
					

					

						

							
								

									 
									 
									 
									[ SystemTime]
									2013-08-13T20:52:41.000000000Z
								

							
						

					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								 
								EventRecordID
								50555
							

						
					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								 
								Channel
								Application
							

						
					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								 
								Computer
								FS.1111.local
							

						
					

						
			

		
	

	

		
			

				 
				 
				
					

						
							

								 
								Security
							

						
					

						
			

		
	





	
		

			-
			EventData
		

	




	

		
			

				 
				 
				 
				C:\
			

		
	

	

		
			

				 
				 
				 
				57000000000000000000000000000000140000000000000000000000000000000000000000000000
			

		
	






Двоичные файлы:


По словам


0000: 00000057 00000000 00000000 00000000

	0008: 00000014 00000000 00000000 00000000

	0010: 00000000 00000000


По байтам


0000: 57 00 00 00 00 00 00 00 W.......

	0008: 00 00 00 00 00 00 00 00 ........

	0010: 14 00 00 00 00 00 00 00 ........

	0018: 00 00 00 00 00 00 00 00 ........

	0020: 00 00 00 00 00 00 00 00 ........


 


Операционной системой возвращена нестандартная ошибка во время резервного копирования расширенных атрибутов или информации о безопасности для следующего каталога:


 


 C:\


 


 Эта неполадка не препятствует успешному резервному копированию содержимого каталога. 


 


 Более подробные сведения приведены по следующей ссылке: 


http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml


 


(backup exec error 57477 - failed backuping C:\)


All services working sucessfully, backup & exec's user has domain admin privilegie, VSS works sucessfully too.


Started chkdsk C: /f /x , founded some errors, but backup still doesn't work.


May be, anyone havin' this problem?
Backup and Recovery
Backup Exec
Symantec Event
Windows Server (2003-2008)
  • Amok's avatar
    Amok
    12 years ago
    I readed all the FAQs and deleted AV from machine. Symantec backup is 14.0 build 1798.1244 (x64)
    

    Thanks all for answering, but problem has gone. Problem was in RAID, i did rebuild of it, and backup completes sucessfully.
    

    The discussion may be closed. Thanks to all.
  • Donald_Eady's avatar
    Donald_Eady
    Level 6
    12 years ago
    what version of windows are you running on this machine? Additionally please verify that the AV running on the problematic machine is not causing issue... you may even want to try temporarily disabling the AV and rerun the backup 
    

     
  • Amok's avatar
    Amok
    Level 2
    12 years ago
    I readed all the FAQs and deleted AV from machine. Symantec backup is 14.0 build 1798.1244 (x64)
    

    Thanks all for answering, but problem has gone. Problem was in RAID, i did rebuild of it, and backup completes sucessfully.
    

    The discussion may be closed. Thanks to all.
  • S_anshu's avatar
    S_anshu
    Level 2
    12 years ago
    Hi Amok,
    

     
    

    Could you guide me the resolution step by step?  What are the steps you performed to resolve the issue. How the issue was related to Raid and how did you rebuild it?
    

     
    

     
    

    Regards
    

    Saurabh