Forum Discussion

Adrian_M's avatar
Adrian_M
Level 3
11 years ago

Tapes randomly disappear from slots in Backup Exec 2014

Hi,

During the course of our backups, tapes will disappear from the slots in our tape libraries (all 3). If you scan the library, they will show up and get marked as unknown media and put in the "Backup Exec and Windows NT Backup Media" media set. Change them to scratch and do an inventory and they are happy again. This gets frustrating as jobs then wait for new tapes to be put in the library when they really are tapes in there but Backup Exec "forgets" they are there.

Anyone seen this before or know of how to troubleshoot this?

Regards,

Adrian