9 years ago

The Backup Exec Server Service did not start. An internal error (-2146959355) occurred in object 52

Backup Exec Server Service failed to start. It was working before. I found this event viewer error

The Backup Exec Server Service did not start. An internal error (-2146959355) occurred in object 52.

I run beserver -console and got this. Please help. Thanks in advance.

c:\Program Files\Symantec\Backup

Exec>beserver -console
[6656] 04/15/16 11:19:42 -1 Starting

beserver console application
[5920] 04/15/16 11:19:42 -1 Starting

Service: BackupExecRPCService
[5920] 04/15/16 11:19:42 -1 Entered

RpcXfaceServiceMain.
[5920] 04/15/16 11:19:42 -1 Sending

start status to scm. (hint 300000)..
[5920] 04/15/16 11:19:42 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 1 wait hint: 300000
[5920] 04/15/16 11:19:42 -1 Checking

service rights and pending reboots.
[5920] 04/15/16 11:19:42 -1 Checking

for pending install reboot.
[5920] 04/15/16 11:19:42 -1 Pending

install reboot not detected.
[5920] 04/15/16 11:19:42 -1 Checking to

see if start up checks have been

disable
d.
[5920] 04/15/16 11:19:42 -1 No start up

checks have been disabled.
[5920] 04/15/16 11:19:42 -1 Opening

process token.
[5920] 04/15/16 11:19:42 -1 Getting

token SID.
[5920] 04/15/16 11:19:42 -1 Got current

SID: 'S-1-5-21-1935655697-412668190-

8395
22115-59606'.
[5920] 04/15/16 11:19:42 -1 Checking

for local system account.
[5920] 04/15/16 11:19:42 -1 Got local

system SID: 'S-1-5-18'.
[5920] 04/15/16 11:19:42 -1 Not running

as local system account.
[5920] 04/15/16 11:19:42 -1 Checking

for admin privileges.
[5920] 04/15/16 11:19:42 -1 Current

user does have admin privileges.
[5920] 04/15/16 11:19:42 -1 Checking

for specific required rights.
[5920] 04/15/16 11:19:42 -1

Checking for 'Backup Files and

Directories' priv
ilege.
[5920] 04/15/16 11:19:42 -1

LookupPrivilegeValue( ) found

privilege.

[5920] 04/15/16 11:19:42 -1

Privilege is enabled.
[5920] 04/15/16 11:19:42 -1

Checking for 'Restore Files and

Directories' pri
vilege.
[5920] 04/15/16 11:19:42 -1

LookupPrivilegeValue( ) found

privilege.

[5920] 04/15/16 11:19:42 -1

Privilege is enabled.
[5920] 04/15/16 11:19:42 -1

Checking for 'Create a Token Object'

privilege.
[5920] 04/15/16 11:19:42 -1

LookupPrivilegeValue( ) found

privilege.

[5920] 04/15/16 11:19:42 -1

Privilege is enabled.
[5920] 04/15/16 11:19:42 -1

Checking for 'Manage Auditing and

Security Log'
privilege.
[5920] 04/15/16 11:19:42 -1

LookupPrivilegeValue( ) found

privilege.

[5920] 04/15/16 11:19:42 -1

Privilege is enabled.
[5920] 04/15/16 11:19:42 -1

Checking for 'Take ownership of files

and other
objects' privilege.
[5920] 04/15/16 11:19:42 -1

LookupPrivilegeValue( ) found

privilege.

[5920] 04/15/16 11:19:42 -1

Privilege is enabled.
[5920] 04/15/16 11:19:42 -1 Not

checking for 'Act as part of the

operating s
ystem' privilege as it is not needed

for this environment.
[5920] 04/15/16 11:19:42 -1

Initializing ACE...
[5920] 04/15/16 11:19:42 -1 Cblmanger,

shutdown Immenient: started.
[5920] 04/15/16 11:19:42 -1 Cblmanger,

shutdown Immenient: complete.
[5920] 04/15/16 11:19:42 -1 Cblmanger,

check shutdown Ready: started.
[5920] 04/15/16 11:19:42 -1 Cblmanger,

check shutdown ready: complete.
[5920] 04/15/16 11:19:43 -1

Initializing work queue...
[5920] 04/15/16 11:19:43 -1 Read from

Registry: DBTimeoutInSec=30

ServerInternal
=0x0
[5920] 04/15/16 11:19:43 -1 Server

Connection String = Application

Name=BEWS Ser
ver;Provider=SQLOLEDB.1;Integrated

Security=SSPI;Persist Security

Info=False;Ini
tial Catalog=BEDB;Data Source=VIEFILE

\BkupExec;Locale Identifier=1033;
[5920] 04/15/16 11:19:43 -1

Initializing Persistent Store (VIEFILE

\BkupExec, BED
B, Backup Exec Server, 30 seconds)...
[5920] 04/15/16 11:19:43 -1 Attemp to

GetMyPartition ComputerName=VIEFILE

Partit
ionID=0 PartitionGUID=3fd39563-fbba-

4c3d-aea4-40e475e3de55
[5920] 04/15/16 11:19:43 -1

InitializePartition() Data partition ID

from registr
y=0
[5920] 04/15/16 11:19:43 -1

GetMyPartition() Data partition to use

for 'VIEFILE'
is 0
[5920] 04/15/16 11:19:43 -1

InitializePartition() returning 0x0
[5920] 04/15/16 11:19:43 -1

Successfully GetMyPartition

ComputerName=VIEFILE Par
titionID=0 PartitionGUID=3fd39563-

fbba-4c3d-aea4-40e475e3de55

OldComputerName=VI
EFILE
[5920] 04/15/16 11:19:43 -1

InitializePartition() ok,

partitionID=0, oldComputer
Name=VIEFILE
[5920] 04/15/16 11:19:43 -1 Creating

Business Objects...
[5920] 04/15/16 11:19:43 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 2 wait hint: 300000
[5920] 04/15/16 11:19:43 00 VSN BO

Initialization succeeded.
[5920] 04/15/16 11:19:43 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 3 wait hint: 300000
[5920] 04/15/16 11:19:43 -1 Server

Configuration: Getting network

configuration.
..
[5920] 04/15/16 11:19:43 -1

ServerConfigBO:GetFeatureText, The

Unknown Option's
ID is 97
[5920] 04/15/16 11:19:43 -1

ServerName:VIEFILE, ActiveNodeName:,
InstanceName:BkupExec,

DatabaseName:BEDB.
[5920] 04/15/16 11:19:44 01 Server

Configuration: BEServer schema version

checks
OK.
[5920] 04/15/16 11:19:44 01 Server

Configuration: Check eval option

expiration w
orkitem added.
[5920] 04/15/16 11:19:44 01

CServerConfigBO::GetFIPSVersionInfo()

BECryptoGetCry
ptoLibraryVersionText()=OpenSSL FIPS

1.1.2
[5920] 04/15/16 11:19:44 01

CServerConfigBO::Initialize( ):

stopping telemetry t
hread
[5920] 04/15/16 11:19:44 01 Server

Configuration: Initialization Complete.
[5920] 04/15/16 11:19:44 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 4 wait hint: 300000
[5920] 04/15/16 11:19:44 02 Ownership:

Initialization Complete.
[7684] 04/15/16 11:19:44 01

CServerConfigBO: Telemetry StopService

failed (1062)
.

[5920] 04/15/16 11:19:44 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 5 wait hint: 300000
[5920] 04/15/16 11:19:44 03 JobManBO:

starting initialization...
[5920] 04/15/16 11:19:44 03 JobManBO:

initialization complete...
[5920] 04/15/16 11:19:44 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 6 wait hint: 300000
[5920] 04/15/16 11:19:44 04

CAuditLogBO: Initialization completed.
[5920] 04/15/16 11:19:44 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 7 wait hint: 300000
[5920] 04/15/16 11:19:44 05

AdammAdminBO: Initialization Start.
[5920] 04/15/16 11:19:44 05

AdammAdminBO: Initialization Complete.
[5920] 04/15/16 11:19:44 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 8 wait hint: 300000
[5920] 04/15/16 11:19:44 -1

LoginAccount: Initialization Started.

BO=6.
[5920] 04/15/16 11:21:48 05

CAdammAdminBO::ValidateCredential Query

failed, resu
lt=0x80080005.
[5920] 04/15/16 11:25:48 05

CAdammAdminBO::ValidateCredential Query

failed, resu
lt=0x80080005.
[5920] 04/15/16 11:25:48 06

LoginAccount: Initialization Complete.

BO=6.
[5920] 04/15/16 11:25:48 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 9 wait hint: 300000
[5920] 04/15/16 11:25:48 07 Resource:

Initialization Complete.
[5920] 04/15/16 11:25:48 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 10 wait hint: 300000
[5920] 04/15/16 11:25:48 08 ServersBO:

Initialization Complete.
[5920] 04/15/16 11:25:48 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 11 wait hint: 300000
[5920] 04/15/16 11:25:48 09

CMediaServerPoolBO: Initialization

completed.
[5920] 04/15/16 11:25:48 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 12 wait hint: 300000
[5920] 04/15/16 11:25:48 10

ScriptMgrBO: Initialization Started.

BO=10.
[5920] 04/15/16 11:25:48 -1 Operation:

Verify default availability window.
[5920] 04/15/16 11:25:48 -1 Operation:

success.
[5920] 04/15/16 11:25:48 10 **** THE

SCRIPT MANAGER IS NOT ENFORCING NDMP

backup
selection restrictions ****
[5920] 04/15/16 11:25:48 10

ScriptMgrBO: Initialization Complete.
[5920] 04/15/16 11:25:48 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 13 wait hint: 300000
[5920] 04/15/16 11:25:48 11

MessageQueue: Initialization Started.
[5920] 04/15/16 11:25:48 11

MessageQueue: Shrinking DAT files.
[5920] 04/15/16 11:25:48 11

MessageQueue: Start Dump of Original

File.
MSGQ Data File: 0: msgq0000000000.dat
[5920] 04/15/16 11:25:48 -1
Entering CMQBO : DumpMsgQContents.
MSGQ Data File: 0: msgq0000000000.dat
[5920] 04/15/16 11:25:48 -1 There are 1

allocated items in the machine's memory
pool.
[5920] 04/15/16 11:25:48 -1 There are 0

allocated items in the queue's memory

po
ol.
[5920] 04/15/16 11:25:48 -1 There are 0

allocated items in the message's memory
pool.
[5920] 04/15/16 11:25:48 -1
The ?? allocator is NOT full.
[5920] 04/15/16 11:25:48 -1
NextMsgID:-1711784882, OrigMsgID:-

1711784882.
[5920] 04/15/16 11:25:48 -1 No machine

data found.
[5920] 04/15/16 11:25:48 -1 Leaving

CMQBO : DumpMsgQContents
MSGQ Data File: 0: msgq0000000000.dat
[5920] 04/15/16 11:25:48 -1
NextMsgID:-1711784882, OrigMsgID:-

1711784882.
Sorted: 0: msgq0000000000.dat
MSGQ Data File: 0: msgq0000000000.dat
[5920] 04/15/16 11:25:48 -1 CMsgReader,

Rewriting data but no machine records

we
re read in.
[5920] 04/15/16 11:25:48 11

MessageQueue: Start Dump of new

MODIFIED file.
[5920] 04/15/16 11:25:48 -1
Entering CMQBO : DumpMsgQContents.
MSGQ Data File: 0: msgq0000000000.dat
[5920] 04/15/16 11:25:48 -1 There are 1

allocated items in the machine's memory
pool.
[5920] 04/15/16 11:25:48 -1 There are 0

allocated items in the queue's memory

po
ol.
[5920] 04/15/16 11:25:48 -1 There are 0

allocated items in the message's memory
pool.
[5920] 04/15/16 11:25:48 -1
The ?? allocator is NOT full.
[5920] 04/15/16 11:25:48 -1
NextMsgID:-1711723832, OrigMsgID:-

1711784882.
[5920] 04/15/16 11:25:48 -1 No machine

data found.
[5920] 04/15/16 11:25:48 -1 Leaving

CMQBO : DumpMsgQContents
[5920] 04/15/16 11:25:48 11

MessageQueue: Shrinking DAT files

Completed.
[5920] 04/15/16 11:25:48 01 No archive

option installed. EV Embedded status

defa
ults to true and not supported version.
[5920] 04/15/16 11:25:48 11

MessageQueue: OptionDDMUsable false
[5920] 04/15/16 11:25:48 11

MessageQueue: Not licensed for DDM.
[5920] 04/15/16 11:25:48 11

MessageQueue: Initialization Complete.
[5920] 04/15/16 11:25:48 -1

SetServiceStatus: state:

SERVICE_START_PENDING check
point: 14 wait hint: 300000
[5920] 04/15/16 11:25:48 12 Djm:

ComputerName:VIEFILE, NodeName:VIEFILE.

CASServ
er:. ssoState:0, ssoPrimaryServer:.

[5920] 04/15/16 11:25:48 01 No archive

option installed. EV Embedded status

defa
ults to true and not supported version.
[5920] 04/15/16 11:25:48 01

ServerConfigBO:GetFeatureText, The

Unknown Option's
ID is 97
[5920] 04/15/16 11:25:48 12 Djm:

pMMSFeature is NOT installed, setting

mmsUsable
FALSE.
[5920] 04/15/16 11:25:48 12 Djm:

pCASOFeature is null, casoUsable set to

FALSE.
[5920] 04/15/16 11:25:48 12 Djm:

mmsUsable is FALSE, so setting

DjmEnabled to FA
LSE.
[5920] 04/15/16 11:25:48 12 Djm 3:

DjmMgr:0, DjmClient:0.

[5920] 04/15/16 11:25:48 12 CDjmBO,

CreatingMediaServer, Local: VIEFILE.
[5920] 04/15/16 11:25:48 01 No archive

option installed. EV Embedded status

defa
ults to true and not supported version.
[5920] 04/15/16 11:25:48 01

ServerConfigBO:GetFeatureText, The

Unknown Option's
ID is 97
[5920] 04/15/16 11:25:48 01 No archive

option installed. EV Embedded status

defa
ults to true and not supported version.
[5920] 04/15/16 11:25:48 01

ServerConfigBO:GetFeatureText, The

Unknown Option's
ID is 97
[5920] 04/15/16 11:25:48 12 DjmBO,

Initialize, Not a CASO and NOT an MMS,

deleti
ng all DJM MsgQ for this machine.
[5920] 04/15/16 11:25:48 11 CMQBO :

Validate() (VIEFILE)-(DjmJRQ) Unknown

Error
!!!
[5920] 04/15/16 11:25:48 -1 Error