The device state has been set to offline because the device attached to the computer is not responding.
I have been working on this for a couple weeks and have not gotten anywhere. This occurs whenever a backup is ran. The backup will begin to run and then a few minutes later this error will occur. As well as this occuring the tape drive is ejected and I have to put the device back into the machine and manually turn the tape back online. I have looked at similar situations, but they do not seem promising in fixing this issue.
How this is setup
I have a virtual enviornment (ESXi) with 3 virtual servers. One virtual server is the Backup Exec Server, while the other two have the Backup Exec Agent Utility on them. Using vSphere I have added the HP H222 HBA to the Backup Exec Server. It has been running fine for months but all of a sudden it has started giving this error.
The tape drive is a HP LTO Ultrium-5
The HBA is a H222 Host Bus Adapter (We are performing a firmware update tonight to fix another issue)
Attached is the adamm.log
Using a VM as a media server and accessing a tape drive is not supported.
You should use a physical machine for your media server.
