dori_bashan
13 years agoLevel 6
The job failed with the following error: Physical Volume Library Drive or Robot paused, offline, or disabled.
Hi
After replacing a tape drive in a MSL 4048 auto-loader.
Inventory job failed with the error:
The job failed with the following error: Physical Volume Library Drive or Robot paused, offline, or disabled.
ive tried so far:
1.Restart the server
2. Delete the storage device from backup exec and confogure it from scratch
3. re-install the drivers for the tape drives.
Working with Backup Exec 2012 SP1a on Win Server 2008 R2
Any idea?
Hi
As per your above comment you have reinstalled latest symantec drivers & have installed unknown medium changer too. Have you tried disabling the following HP services,
- HP Insight Server Agents
- HP Insight Storage Agents
- HP Insight Foundation Agents- HP WMI Storage Providers serviceIf not please disable them & then do a good power cycle by powering off the library & then the Media server & then Power on the library & wait for it to be initialized & then Power on the backup server.Once done try checking again ,should work fineThanks